Effective Date: October 15, 2026
1. Introduction and Company Information
This Privacy Policy explains how Gimvox (“Gimvox,” “we,” “us,” or “our”) collects, uses, discloses, stores, and protects personal information in connection with our website, services, and business operations as a visual-effects studio.
Gimvox is committed to handling personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (“PIPEDA”) and, where applicable, relevant provincial privacy legislation. This policy applies to personal information collected through our website gimvox.pro, by email, by telephone, in person, and through any other means in the course of our business activities.
Company Name: Gimvox
Address: 245 Don Valley Parkway, Suite 310, Toronto, ON M4J 3S8, Canada
Email: [email protected]
Phone: +1 (416) 782-9643
2. Data Collection and Processing
Gimvox may collect and process the following categories of personal information, depending on your interactions with us:
- Identity and contact information: name, email address, telephone number, mailing address, company name, job title, and professional role.
- Communications data: messages, inquiries, project briefs, feedback, correspondence, and records of communications with us.
- Client and project information: information provided in connection with visual-effects services, production details, creative materials, project specifications, reference assets, and related metadata.
- Technical and usage information: IP address, browser type, device identifiers, operating system, pages visited, referring URLs, timestamps, and analytics data collected through cookies or similar technologies.
- Billing and transaction information: invoicing details, payment status, and other information necessary for contract administration and financial records.
- Employment or contractor information: resumes, portfolios, work history, qualifications, references, and related information submitted for recruitment or collaboration purposes.
We collect personal information directly from you where possible. We may also receive information from clients, business partners, service providers, public sources, and technology tools used to operate our website and services.
Where required by law, Gimvox will identify the purposes for which personal information is collected at or before the time of collection and will obtain consent where appropriate.
3. Purpose of Data Processing
Gimvox processes personal information for the following purposes:
- to provide, manage, and deliver visual-effects and related creative services;
- to communicate with clients, prospects, vendors, and other stakeholders;
- to prepare proposals, estimates, contracts, invoices, and project documentation;
- to manage creative workflows, production coordination, and post-production services;
- to personalize and improve our website, content, and service offerings;
- to maintain internal records, quality control, auditing, and business administration;
- to comply with legal, regulatory, tax, accounting, and recordkeeping obligations;
- to prevent fraud, abuse, security incidents, and unauthorized access;
- to recruit, evaluate, and communicate with candidates and contractors;
- to enforce agreements, protect our legal rights, and manage disputes.
4. Legal Basis for Processing
Under Canadian privacy law, we generally rely on consent and/or other lawful bases permitted by applicable legislation to collect, use, and disclose personal information. Depending on the context, Gimvox may process personal information on the following bases:
- Consent: where you provide express or implied consent for a specific purpose, such as submitting an inquiry or agreeing to receive communications.
- Contractual necessity: where processing is necessary to enter into, perform, or administer a contract or service arrangement.
- Legitimate business purposes: where processing is necessary for reasonable business purposes and is carried out in a manner consistent with applicable law and privacy principles.
- Legal and regulatory compliance: where processing is necessary to comply with legal obligations, respond to lawful requests, or protect rights and interests.
When consent is relied upon, you may withdraw it at any time subject to legal or contractual restrictions and reasonable notice, as described below.
5. Data Sharing and Third Parties
Gimvox does not sell personal information. We may disclose personal information to third parties only where necessary and appropriate for the purposes described in this Privacy Policy, including:
- Service providers: hosting providers, cloud storage vendors, IT support, analytics providers, email and communication platforms, accounting and payment processors, and other vendors who assist in operating our business.
- Business partners and clients: where disclosure is necessary to perform services, collaborate on projects, or fulfill contractual obligations.
- Professional advisors: lawyers, accountants, auditors, insurers, and similar advisors engaged in the ordinary course of business.
- Authorities and legal recipients: courts, regulators, law enforcement, or other third parties where disclosure is required or permitted by law.
- Corporate transactions: in connection with a merger, acquisition, reorganization, financing, or sale of assets, subject to appropriate confidentiality protections.
We require third parties acting on our behalf to handle personal information in a manner consistent with applicable privacy laws and to use it only for the purposes we specify.
6. Data Transfer to Third Countries
As a Canadian business, Gimvox may use service providers or infrastructure located outside Canada, including in other provinces or in foreign jurisdictions. As a result, personal information may be stored or processed outside your province, territory, or country of residence.
When personal information is transferred outside Canada, it may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, and national security authorities in those countries. Gimvox takes reasonable steps to ensure appropriate contractual, organizational, and technical safeguards are in place for such transfers, consistent with applicable Canadian privacy requirements.
7. Storage Duration
Gimvox retains personal information only as long as necessary to fulfill the purposes for which it was collected, to meet legal, accounting, or reporting obligations, to resolve disputes, and to enforce agreements.
Retention periods vary depending on the nature of the information and the context in which it was collected. For example:
- client and project records may be retained for the duration of the business relationship and a reasonable period thereafter;
- financial and tax-related records may be retained for the period required by law;
- inquiry and correspondence records may be retained for a period necessary for follow-up, administration, and recordkeeping;
- recruitment information may be retained for a limited time unless a longer retention period is required or consented to.
When personal information is no longer required, Gimvox will securely delete, destroy, anonymize, or otherwise dispose of it in accordance with applicable law and internal retention practices.
8. User Rights
Subject to applicable law, you may have the following rights with respect to your personal information held by Gimvox:
- Access: to request confirmation of whether we hold personal information about you and obtain access to that information.
- Rectification: to request correction of inaccurate, incomplete, or outdated personal information.
- Erasure: to request deletion of personal information where permitted by law.
- Restriction: to request that we limit the processing of your personal information in certain circumstances.
- Data portability: to request a copy of personal information in a structured and commonly used format, where applicable by law.
- Objection: to object to certain processing activities where you have grounds recognized by law.
To exercise any of these rights, please contact us using the details provided below. We may require information to verify your identity before responding to your request. We will respond within a reasonable timeframe and in accordance with applicable legal requirements.
9. Withdrawal of Consent
Where Gimvox relies on your consent to process personal information, you may withdraw that consent at any time, subject to legal or contractual restrictions and reasonable notice.
Please note that withdrawing consent may affect our ability to provide certain services, respond to your requests, or continue a business relationship. We will explain any consequences of withdrawal where relevant.
10. Right to Complain
If you have a concern about our handling of personal information, we encourage you to contact us first so that we can investigate and address the issue.
You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada or, where applicable, with the relevant provincial privacy authority if you believe your privacy rights have been violated.
11. Data Security
Gimvox uses reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, or destruction.
These measures may include access controls, authentication procedures, encryption where appropriate, secure storage practices, staff confidentiality obligations, and vendor oversight. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We encourage you to use caution when transmitting information over the internet and to contact us immediately if you suspect any unauthorized use of your information.
12. Contact Information
If you have any questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact Gimvox at:
Gimvox
245 Don Valley Parkway, Suite 310
Toronto, ON M4J 3S8
Canada
Email: [email protected]
Phone: +1 (416) 782-9643
13. Changes to Privacy Policy
Gimvox may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal obligations, or business operations. When we make material changes, we will take reasonable steps to notify you, such as posting the updated policy on our website or otherwise communicating the update where appropriate.
The revised Privacy Policy will be effective as of the date indicated at the top of the policy unless otherwise stated. We encourage you to review this page periodically to stay informed about how Gimvox protects personal information.